Blog · Basics · 6 min read
NFC Cards on iPhone and Android: FAQ
We answer the most common questions about NFC cards: iPhone and Android compatibility, how to turn on NFC, what to do if it won't read, and when to use the QR code instead.
Does it work with iPhone?
Recent iPhone models read NFC tags automatically when you tap them, with no app required. On older models, you may need to turn on NFC reading from Control Center or use the QR code instead.
Does it work with Android?
Most Android phones with NFC support it. Just make sure NFC is turned on in your phone's settings.
Where do I tap the card?
Usually on the upper back of the phone, though it varies by model. Try moving the card slowly until the phone responds.
My card isn't reading, what do I do?
- Check that NFC is turned on.
- Remove thick cases or ones with metal.
- Tap the card without covering the antenna.
- Use the QR code as a backup.
When should I use the QR code?
When the phone doesn't have NFC, when you're sharing on screen or in printed material, or when you're on a video call.
Do I need internet?
The phone needs an internet connection to open the profile, since the chip only stores the link.
FAQ
Do I need to install an app?
No, the profile opens in the browser.
Do phone cases affect the reading?
Very thick cases or ones with metal plates can interfere with the signal.
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